Evolutionary Change in a Digital Damage Management and Maintenance Network of Services for Real Estate in a 700 People Org.

Christoph, married since 2013: Being in a couple for reflected evolutionary change

Contextual Analysis of HappyRealEstate

The company HappyRealEstate focuses on damage and maintenance services. It is a sub-company with more than 700 employees of a big insurance company: +1700 employees. The big insurance company offers insurance for real estate against damages and maintenance purposes and works strongly together with HappyRealEstate. HappyRealEstate has already more than 20 years of experience and has among others offices in the middle of Germany, the south as well as Berlin. Figure 1 shows more facts about the industry, the three main purposes of the network of services, the addressed achievements with the Kanban systems, and how many services are involved. I recommend a zoom factor of 200% if you would like to read the details inside the boxes.

Figure 1: Overview of the industrial domain, the purpose of the network of services, people + teams involved as well as the addressed outcomes with my coaching support

Network of services of HappyRealEstate

The HappyRealEstate has a complex network of services to address their business purposes:

1. Damage management & maintenance services for real estate