“We have understood the task,” the product developers are certain. “We meant it quite differently,” the stakeholders complain weeks later. “That doesn’t meet the wishes of our customers,” complains the sales department shortly before the market launch. When the specialist departments speak different languages, misunderstandings and conceptual gaps are inevitable. …

Feel-good manager, data scientist, customer experience designer: Digitization is not only changing products and processes but also the job descriptions and job profiles of employees — and faster and faster. Anyone who enters the labor market today can no longer count on practicing their learned profession until they retire. …

“Become a Scrum Master in 3 days”: In fact, certification as a Scrum Master usually only requires a three-day workshop and passing the written final test. But does this certificate — regardless of whether it is a CSM (Scrum Alliance) or PSM (scrum.org) — already make a great Scrum Master…

If your company is in the midst of agile transformation, your structures will also change: if your teams and departments were previously organized functionally, ideally small, cross-functional teams are now formed. This means that your existing groups of closely networked specialists are torn apart, distributed to different teams and thus…

Misunderstandings, lack of communication, or conflicts not only burden the collaboration within a team, but also the processes between the teams in larger agile projects. When Scrum scales, there needs to be a way to analyze and continuously improve collaboration between teams in addition to internal team processes. …

“Competence in conflict management” is required in many job postings for Scrum Masters. Regardless of whether it is the unspoken “elephant in the room” or open escalation threatens: Without question, dealing with unpleasant situations in the team is an important task that every Scrum Master should be able to cope…

“The Time is very well invested” — that was the assessment of the participants of our one-day workshop “Understanding Agility”, which we recently held at a European service company. For us, the common understanding of agility is a key success factor for agile transformations. Because agility is not quite as…

Every agile team knows problems and disruptions that endanger the success of the project. In Scrum teams, it is the task of the Scrum Master to recognize, document, manage, and if necessary eliminate by herself these so-called “impediments”. Dealing with impediments is demanding because not all situations that hinder the…

Developing solutions independently, improving together, and reacting flexibly to a dynamic environment: a lot is required of agile teams. Suddenly, Scrum or Kanban replace usual processes, everyone should organize themselves and work together cross-functionally. Many employees feel overwhelmed, after all, they were specialists with a fixed position in the hierarchy…